1. Do not use Internet Explorer web browser. If you are having trouble, first try using Google Chrome browser.
2. If you are using a phone or other handheld device and running into trouble, try on a laptop or desktop computer.
3. No PayPal account? Select ‘Pay with a credit or Visa Debit card’ to checkout as guest. Enter your card details and if you don’t wish to create an account with PayPal, select ‘No, thanks’. PayPal only hosts the payment method, so you don’t need an account.
4. If the online store is closed, please contact the school.
5. Please check your spam for your receipt. If you have not received a receipt, it is likely the payment was unsuccessful. Please contact yearbook_info@friesens.com or 1-888-324-9725 for assistance.
6. In most cases, all books are delivered to the school. Please contact your school for pick-up instructions.
7. For anything else, please contact yearbook_info@friesens.com or 1-888-324-9725 for assistance. Please make sure to give the full name of the school when you email your query.
NOTE: Friesens does not store copies of nor do we directly sell any yearbooks, past or present.